Job & Family Services - Office of Unemployment Compensation
Welcome to Ohio Unemployment Compensation

The Office of Unemployment Compensation now offers Unemployed Workers and Employers the ability to manage their Unemployment account on line.

Scheduled Maintenance
Due to scheduled maintenance, this website will be unavailable beginning at 6:00 PM until 9:00 PM on Sunday, March 8, 2015. If you need to file an unemployment claim during this time, please use our automated telephone system (1-877-644-6562). We appreciate your patience and apologize for the inconvenience.
Work Search and Reemployment Requirements Reminder
Claimants who file a new application for unemployment compensation on or after January 4, 2015, and who are required to search for work, will be required to complete reemployment activities at OhioMeansJobs.com. If you don't already have a resume posted on OhioMeansJobs.com, a temporary resume will be created and posted for you.

NOTE: If your application indicates an expected return-to-work date, verification from an employer will be requested. If you indicated that you are a student or in a union, proof of student or union status will be required as well. If verified, your work search requirement may be waived.

Unless your work-search requirement has been waived, you must complete each reemployment activity by the date specified on your New Claim Instruction Sheet. If these activities are not completed by the required deadline dates, your benefits may STOP until the activities are completed.

For more information about OhioMeansJobs registration, your resume and reemployment activities, CLICK HERE.

For help navigating OhioMeansJobs.com, please select from the following list:
  1. Accessing and Logging into OhioMeansJobs.com:
    http://www.odjfs.state.oh.us/forms/findform.asp?formnum=20139

  2. Creating or Uploading a Resume in OhioMeansJobs.com:
    http://www.odjfs.state.oh.us/forms/findform.asp?formnum=20197

  3. Completing Core Assessments in OhioMeansJobs.com:
    http://www.odjfs.state.oh.us/forms/findform.asp?formnum=20195

  4. Creating a Career Profile in OhioMeansJobs.com:
    http://www.odjfs.state.oh.us/forms/findform.asp?formnum=20196
New OSHA Reporting Requirements Begin January 1, 2015
Effective January 1, 2015, the federal government requires employers to report the following information to the Occupational Safety and Health Administration (OSHA):
  • All work-related fatalities must be reported within eight hours.
  • All in-patient hospitalizations, amputations and losses of an eye must be reported within 24 hours.
Employers may report these incidents to OSHA using one of the following methods: More information and resources, including a new YouTube video, can be found at https://www.osha.gov/.
Scam Alert
The Ohio Department of Job and Family Services (ODJFS) has been made aware of a scam targeting individuals filing applications for unemployment benefits. Some applicants have received an email from an entity calling itself the Unemployment Advisory Department, with the email address support@us-benefits.org. The email states that the person’s application for benefits was received but not completed, and it provides links that it says will complete the unemployment filing process. This email is a scam. Individuals should ignore the email and not click on the links provided as they are an attempt to obtain personal identifying information. ODJFS never requests credit card information from unemployment applicants. To avoid identity theft, always use caution when providing personal or financial information.
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, 2014, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled.
ReliaCard Changes
U.S. Bank is making several changes to the ReliaCard Visa debit card and its related services, effective October 22, 2014. All card holders will receive a letter explaining the changes. The following is a summary:
  • The customer service website is now www.usbankreliacard.com.
  • Customers may need to create a new user name and password, if their current ones do not meet new security requirements.
  • Cardholders can now use an online bill pay tool, with no fees. The previous expedited payment option will be discontinued. Customers with automatic payments set up through the expedited payment option will need to reset them with the new online bill pay tool.
  • Customers who have set up text and email alerts will have to reset them online at www.usbankreliacard.com.
  • The mobile app has been redesigned and given a new name. Customers can search for "U.S. Bank ReliaCard" in their app store.
  • Scheduled fees have not changed.
Anyone with questions should call the Cardmember Services at 1-855-254-9198.
Possible Scam
The Ohio Department of Job and Family Services (ODJFS) is actively investigating a possible scam in which the perpetrators steal the identities of currently employed workers and then file unemployment applications in order to fraudulently collect benefits. Employers: If you receive a letter from ODJFS requesting employment-separation information, please be sure the request is not regarding someone you currently employ. If it is, please call the Office of Unemployment Compensation’s Benefit Payment Control office at (800) 686-1555, option 1, to report the potential fraud and to receive further instructions. As a reminder, employers should always carefully review their benefit-charge statements and requests for information to ensure that they are accurate!
Electronic Data Sharing Can Save Time and Money
ODJFS offers new ways to report separation information electronically, for faster, more efficient and more secure processing. The State Information Data Exchange System (SIDES) and SIDES E-Response provide a standard format also used by other states. The best option depends on the needs of each individual employer or third-party administrator (TPA). To learn more, CLICK HERE.
Repay Overpayments with a Credit Card
If you have been notified that you have an overpayment, now you can repay that amount with a credit card or by requesting an electronic funds transfer. Quickly repaying overpayments will prevent the debt from being referred to the Attorney General’s Office for collection.

To choose one of these convenient options, please use the link in the left menu under Unemployed Workers called “Repay Overpayment”, or call (614) 995-5691 and select option 3.
Treasury Offset Program
Ohio is collecting unpaid, fraudulently obtained unemployment benefits through the Treasury Offset Program (TOP). This program allows state agencies to collect outstanding debts by intercepting federal income tax returns.

In most cases, fraud occurs when people attempt to collect unemployment benefits while they are working or after they return to work. Fraud also can occur when people intentionally provide false information about the reasons they are no longer working, collect unemployment compensation from another state while also collecting from Ohio, or are not actively seeking work.

To avoid TOP collection, individuals will need to settle all outstanding unemployment debt with ODJFS or Ohio's Attorney General as soon as possible.
New Requirement for Reemployment Services
Recently passed legislation could affect your benefits.

Beginning October 11, 2013, if you are scheduled to attend a reemployment service session in person or to complete a reemployment service activity, but you fail to do so by the scheduled date, your benefits will stop until you complete the required action.
  • If you are scheduled for a reemployment service activity, you will be sent a Schedule Notice. Be sure to check your mail (email and/or US mail) on a daily basis so that you do not miss any important notices.

  • If you miss an appointment, you will need to reschedule. If no immediate session openings are available, you may lose benefits for a week or more until another opening is available.
Please note that you are expected to attend reemployment service sessions or complete reemployment service activities just as you are expected to go to job interviews offered by employers. If you are unable to attend a session or complete an activity by the scheduled date, you must contact the local OhioMeansJobs Center listed on your Schedule Notice to reschedule.
New YouTube Videos for Individuals and Employers
The ODJFS Office of Unemployment Compensation has produced several new YouTube videos to help our customers better understand our services and their responsibilities. To view them, just click on the links below.

Unemployed Workers Employers Watch for additional YouTube videos at http://www.youtube.com/user/OhioJFS.
Work and Earnings
The most common - and avoidable - overpayments occur when claimants return to work and fail to report it on their weekly claims.

Every week, claimants are asked: "Did you work or were you self-employed during the week being claimed?" If you worked but will be paid at a later date, you still must answer "yes" and provide the earnings for that week.

Claimants who intentionally withhold information, or provide false information, in an effort to collect benefits have committed fraud.

Ohio law calls it "fraudulent misrepresentation" and the penalties include:
  • Repayment of all benefits paid in error,

  • Withholding unpaid amounts from future benefits,

  • Ineligibility for two future allowable weeks of benefits for each fraudulent misrepresentation,

  • Starting on October 21, 2013, a 25% penalty on all benefits paid due to fraudulent misrepresentation.

In addition, any unpaid balances are subject to federal and state income tax withholding.

Please properly report work and earning on your weekly claims. If you believe you may have incorrectly reported work and/or earnings, contact your assigned processing center, or call 1-877-644-6562, to speak with a customer service representative.
New Employer Charging
ODJFS is working hard to reduce improper payments to individuals that are ultimately found to be ineligible for unemployment compensation. But we can't do it alone. ODJFS relies on information from employers to help us determine whether someone is eligible for compensation.

Starting on October 21, 2013, it will be more important than ever for employers to respond promptly and completely to requests for information regarding unemployment claims.

Beginning on October 21, in accordance with Ohio House Bill 37, employers that repeatedly fail to respond promptly and adequately to requests for information may be charged for any benefits paid to individuals later determined to be ineligible.

These charges can lead to an increase in an employer's tax rate.

ODJFS is asking all employers to help reduce improper payments by responding timely and accurately to all agency requests for information.

Don't put your tax rate at risk. If you're not sure how to respond or what type of information to provide, please call us at 1-877-644-6562. We're eager to assist you.
Self-Employment Training Program (Lorain and Cuyahoga Counties)
If you’re interested in starting a small business in your field of expertise and live in Lorain or Cuyahoga counties, you may be able to get help from the Self-Employment Training Program, a pilot program funded by the U.S. Department of Labor. This program is available for only a limited time. For more information, Click here .
Reporting Questionable Employer Practices
The Office of Unemployment Compensation’s Compliance section employs a team of auditors who audit employer records to ensure compliance with state and federal unemployment compensation tax laws. They protect the integrity of the UC trust fund by investigating tips and leads regarding fraudulent activity and by using a variety of sources to identify employers who improperly classify employees as independent contractors in order to avoid paying UC taxes.

It is the goal of the Compliance section to ensure that all employers pay their fair share of UC taxes to uphold a level playing field. Click here for more information.

To report questionable employer practices, use the link of "Report UC Employer Fraud" or call us at 1-800-686-1555 and select option 2.
Save the Dream (Assistance with Mortgage Payments)
Having difficulties paying your mortgage? Call the Save the Dream Ohio Hotline at 888-404-4674. Save the Dream Ohio will connect you with resources in your area who can offer you counseling assistance during this difficult time. Homeowners may check the status of a previously submitted application by visiting www.SaveTheDream.ohio.gov or call 888-404-4674.
When to File an Application for Unemployment Benefits
You should file your application as soon as you become unemployed. Your claim will begin the Sunday of the calendar week in which it is filed. Waiting more than a full week to file your application will postpone the beginning of your claim, and no benefits will be paid for weeks of unemployment that occur prior to the week of filing. Even if you need to serve the required waiting week or you are receiving separation pay from your employer, do not hesitate in filing your application for unemployment benefits.
IMPORTANT INFORMATION: for Parents With Child Support Orders
If you have a child support order in Ohio and you have encountered a lay-off or plant closing, you may already qualify to have your child support case reviewed and adjusted.

For more information, please visit the Ohio Office of Child Support website at: http://jfs.ohio.gov/Ocs/index.stm

Unemployed Workers (Claimants)


Unemployed Workers (Claimants)

Employers


Employers

Unemployed Workers

Employers and Third Party Administrators

 

Confidential Information

By accessing the ODJFS Unemployment Compensation System I understand that the system is intended for the explicit use of employers and their representatives for the purpose of conducting unemployment compensation business. Information requested on the following pages is required pursuant to the Ohio Revised Code, section 4141. The information that is submitted is not open to the public. I am aware that the information I provide must be true and correct. I understand that there are penalties for making false statements and for failing to furnish information as required by the director.