State Agencies Online Services
Department of Jobs and Family Services

Office of Unemployment Insurance Operations

Highlights

System Availability

The unemployment system is currently unavailable. We are aware of the issue and are working to resolve it. Once this is resolved, we will want to revert back to normal probably in a few hours.

Text Notifications

If you select "Yes" to the question "Enable Text Message?" when you apply for unemployment benefits, you will receive a text message when your application is received and each time a payment is issued. Be sure to answer "Yes" to this question if you would like to receive these notifications. The messages will be sent from the main Ohio Office of Unemployment Insurance Operations phone number: 1-877-644-6562.

Work-Search Requirements

Unemployment claimants are required to conduct at least two work-search activities each week. If your work-search requirements have recently changed, you will be notified.

If you are in agency-approved training, or if your employer notified us that your layoff is temporary, your work-search requirement will be waived. It will be considered “met” if you are attending school or if you are a member in good standing with a union hiring hall that refers its members to jobs.

Whether your work-search requirements have changed or not, you still are encouraged to make good faith efforts to secure employment.

To learn more about allowable work-search activities, click here.

Live Chat Feature Update

You can use the "Chat" feature on this website to get real-time help from a customer service representative. To get started, just click on the "Chat" button in the bottom right corner of the screen. This feature is available 8 a.m. to 5 p.m. Monday through Friday.

Ohio CareLine

CareLine is Ohio’s free emotional support call service. Behavioral health professionals staff the CareLine 24/7. Call 1-800-720-9616 to connect.

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