State Agencies Online Services
Department of Jobs and Family Services

Office of Unemployment Insurance Operations

Highlights

Scheduled Maintenance

Due to scheduled maintenance, this website will be unavailable on Saturday, June 12, 2021 beginning at 8:00 PM until 11:30 PM. We appreciate your patience and apologize for the inconvenience.

New Mixed Earners Unemployment Compensation (MEUC) program

New federal legislation created the Mixed Earner Unemployment Compensation (MEUC) program for individuals who are eligible for traditional unemployment benefits but who also have documentation of at least $5,000 in self-employment earnings from the most recent taxable year prior to their unemployment benefit year. Those eligible can receive an additional $100 per week for all qualifying weeks between December 27, 2020, and March 13, 2021. Claimants who are potentially eligible for MEUC will receive a notification with instructions for how to apply.

Work-Search Requirements

Unemployment claimants are required to conduct at least two work-search activities each week. If your work-search requirements have recently changed, you will be notified.

If you are in agency-approved training, or if your employer notified us that your layoff is temporary, your work-search requirement will be waived. It will be considered “met” if you are attending school or if you are a member in good standing with a union hiring hall that refers its members to jobs.

Whether your work-search requirements have changed or not, you still are encouraged to make good faith efforts to secure employment.

To learn more about allowable work-search activities, click here.

Pandemic Unemployment Programs

For the latest information about the pandemic unemployment programs and when claimants can expect to receive payments, please visit https://jfs.ohio.gov/caa. Please check back here for updates.

Live Chat Feature Update

You can use the "Chat" feature on this website to get real-time help from a customer service representative regarding PIN resets and help with completing the initial unemployment application.

Monday-Friday 7am – 7pm

Saturday 9am – 5pm

Sunday 9am – 1pm

Excluding holidays.

To get started, just click on the "Chat" button in the bottom right corner of the screen!

Ohio CareLine

CareLine is Ohio’s free emotional support call service. Behavioral health professionals staff the CareLine 24/7. Call 1-800-720-9616 to connect.

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